Shipping policy – Blaiche

At Blaiche, we make every effort to ensure that your orders are delivered quickly, securely and reliably.

Our carrier partners

We work with several logistics partners recognised for their efficiency:

• UPS
• Chronopost
• Colissimo (La Poste)
• Mondial Relay

The choice of carrier depends on several factors: the type of product, the weight, the delivery address and any preferences expressed when placing the order, where applicable.

Processing and dispatch times

• Orders are generally processed and dispatched within 24 to 72 business hours after payment has been confirmed.
• Delivery times depend on the selected carrier and the destination.

Please note: delivery times are estimates and are not contractually binding.

Blaiche cannot be held responsible for delays caused by the carrier, force majeure or an incorrect address supplied by the customer.

Order tracking

Once your order has been dispatched, you will receive a tracking number allowing you to follow your parcel directly on the carrier’s website.

Delivery charges

Delivery charges are calculated automatically according to the order’s weight, the destination and the selected carrier. They are clearly displayed before you confirm your order.

Delivery to a collection point, where applicable

If you choose Mondial Relay, you will be invited to select a collection point from those available near you. You will receive an email when your parcel is available.

Orders not received or lost

If your order has not arrived after an unusually long delay, please contact us at contact@blaiche.com. We will open an investigation with the carrier.